gns3 Responsible Gaming — Your Safety and Wellbeing Come First
At gns3, entertainment should bring joy — not stress. This page provides guides, control tools, and important information to help you play responsibly, safely, and within your means.
Gns3’s Commitment to Safe and Responsible Gaming
Gns3 believes online entertainment should stay fun and never become a burden. Our platform is built not only to deliver a great gaming experience, but also to ensure users always stay in full control of the time and money they spend.
We offer a range of self-control tools accessible directly from your account. Our gns3 support team is also on hand to guide users on how to use these tools. The mental and financial wellbeing of our users is a priority we take seriously.
Responsible gaming is not merely a legal requirement for gns3 — it is a core value that shapes how we operate and how we treat every user in Malaysia with genuine respect and accountability.
Spot the early signs before they become a problem
Many people don’t realize their gaming habits have become concerning. Recognizing the early warning signs is the most important first step. Here are some behaviors to watch out for:
- Spending beyond set limits
- Borrowing money to play
- Ignoring bills and financial responsibilities
- Trying to "chase" lost money
- Feeling anxious or uneasy when not playing
- Hiding gaming activity from family
- Neglecting work, family, or health
- Playing to escape personal problems
If you recognise any of these signs in yourself or someone you care about, the smartest move is to pause, use the available control tools, or seek professional support.
How to effectively set time and budget limits
Deposit and spending limits
Before starting a gaming session, decide on the maximum amount you're willing to spend — and stick to it. Daily, weekly, or monthly deposit limits can be set through your gns3 account settings. Once a limit is reached, the system will block any further deposits for that period.
Remember: the money used for gaming should be disposable income — not funds needed for essentials like rent, food, bills, or emergency savings. Never use borrowed money or credit for gaming purposes.
Setting time limits for gaming
Time flies when you're gaming online. Set a time reminder for yourself before starting a session. Healthy time limits mean you still have enough time for family, work, social activities, and quality rest. If you notice your sessions getting longer over time, that's your cue to stop and reassess.
Practical budgeting strategies
- Set your monthly gaming budget in MYR before the month begins.
- Break your budget into smaller sessions so you're not spending it all at once.
- Track your gaming expenses the same way you track your everyday spending.
- Stop playing once your limit is reached — whether you're winning or losing.
Self-control tools you can use today
Gns3 offers several self-control tools to help users better manage their gaming experience. These tools can be activated through your account settings or by contacting our customer support team.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately and can only be lowered, not raised, during the cooling-off period.
Choose to take a break from the platform for 24 hours, 7 days, or 30 days. During the break period, your account will be blocked from making deposits or participating in any games.
If you need a longer break, the self-exclusion option lets you block your account for an extended period. Contact our support team to activate this option.
To activate any of these self-control tools or to find out more, contact the gns3 support team at [email protected]. All requests are handled promptly and in strict confidence.
Child Protection and Maintaining a Healthy Life Balance
Minor protection
The gns3 platform is strictly for users aged 18 and above. We take child protection seriously. Every registration requires age verification, and we reserve the right to request identity documents at any time.
If you have children at home, we encourage you to use parental control software on shared devices, keep your gns3 account login details private, and never leave an active gaming session unattended. Any account suspected of belonging to a minor can be reported via our support email.
Maintaining a Healthy Life Balance
Online gaming should be one of many leisure activities in your life — not the only one. Make time for family, friends, outdoor activities, exercise, and other hobbies. That balance is what keeps gaming fun and prevents it from becoming a source of stress or conflict in your life.
If gaming starts affecting your relationships, work, or health, that's a clear sign to take a step back and seek support. gns3 encourages users to talk openly with family members or trusted people about their gaming habits as part of a healthy and transparent approach.
Seeking professional help when needed
There's no shame in asking for help. If you or someone you know needs support with gambling-related issues, there are professional organisations and helplines available in Malaysia. The gns3 support team can also provide information on suitable resources upon request.
For responsible gaming enquiries: [email protected]
Have a question or need immediate help?
The gns3 support team is ready to assist you with self-control tools, account-related questions, or just to discuss responsible gaming practices. Don’t hesitate to reach out to us.